Customer Testimonials
Joe went above and beyond for me when I purchased an Alfa Romeo Stelvio from Aristocrat Motors recently. From our first meeting until I drove away the purchasing experience could not have been better, especially for some trying to find a certain deal. I’d also like to give 5 stars to who ever came up with the showroom play list.
I called the Alfa Romeo service center to schedule an oil change and new tires for my 2016 Guila. I asked for a quote on tires, they said that someone would call me back that day, three days later I had to call them back for the quote. I scheduled the appointment for over lunch which they said would not be a problem and I told them that I would be waiting there while they did the work. I got there and my service advisor was out to lunch and I was told that all of the techs were at lunch ... Read More DealerRater - May 6, 2026
Explained everything you'd expect out of a traditional dealership experience but what stood out was the level of confidence I had leaving knowing I could reach out if I had questions or issues. Genuinely excited about discussing cars and will go out of his way to provide the best possible buying experience.
Just bought a certified pre owned Porsche. Really great experience all up. I worked with Tony and he was super responsive, friendly and worked out a great deal with me. He went above and beyond taking pictures and keeping me informed of every step of buying process. I was a bit nervous as I was buying out of state but Tony made the whole experience super easy and convenient. Thank you Tony.
Markus was very helpful and professional with assistance in our selection of a Porsche Macan that met our needs and fit within our budget.
I recently had my vehicle serviced at Aristocrat Motors. I have to give a huge thank you to Christian Liddeke, Service Consultant. From start to finish, he was professional, attentive, and made the entire experience smooth and stress-free. He took the time to answer all my questions, kept me updated throughout the process. Christian absolutely delivered and can definitely set the bar high! If you need expert guidance, transparent communication, and top-tier customer service, ask for Christian—you won’t regret it! Thank you, Christian, and the entire service team for making this such an easy and positive experience!
Brian from the Merriam store, helped my wife and I get rid of a Mercedes we’ve had for 7 years with low mileage. It was the vehicle we drove our handicapped son in for most of his life and then he suddenly passed away in 2021. We haven’t been able to even think about selling it, but I’m glad we got matched up with Brian when we did! The staff was amazing and nonjudgmental and took it as is which really took down our anxiety about selling it. Could not have asked for a better salesman and the owner ... Read More DealerRater - Apr 24, 2025
April 10, 2025 Derek Stewart did his usual courteous and attentive job. I received clear advice for follow up service after a routine oil change. Good people1
Brian, Chuck, Devin, and Lorri were phenomenal to work with throughout the purchase of my 2025 Mercedes E350. This was my first time purchasing a new vehicle, and it was a great experience. I went in last Tuesday to test drive a CPO Panamera and ended up deciding to buy new after consulting with Brian on my options. He went above and beyond to find a new vehicle within my specs I sent him, providing me with several price sheets on models around the country he was willing to ship in for me.
I ended up going in that Friday to ... Read More DealerRater - Mar 3, 2025
Drove 800 miles to purchase a 2023 X4M Competition from Brian Stacy--I put much trust in Brian and his representation of the vehicle--showed up and vehicle was better than described--could not be happier with Brian and the entire transaction--if I could give him and the dealership a 20 out of 10 I would do it. Highly highly highly recommend Brian and this organization!!!
Couldn’t be happier with my experience with Brian Stacy, purchased a 2024 Porsche Panamera working with Brian was a dream I needed the car to be shipped to Denver Colorado. I was nervous about having it shipped, having never done it before Brian took care of everything and I received my car in two days he made it such a simple process.
Go see Brian Stacy! I purchased a CPO Mercedes-Benz from Brian. The entire deal was done over the phone as I live in the DC area. It could not have been easier. Brian was professional, courteous and helped answer every question I had. Rob in finance was professional and straight forward. Both Brian and Rob are top not honest people that make car buying easy! Thank you both for your exceptional customer service!
Purchased a 981 Cayman S from the East Coast and was very appreciative of the due diligence & energy put forth by the Aristocrat team.
For those that have petrol that run through their veins, you know how important the history of ownership & maintenance means. I was able to receive detailed information through pictures/videos, DME report, PPI, as well as various conversations with their sales team, GM & mechanics, which all led to a very smooth sailing experience.
**Brian Stacy was a true gentleman and took the time to really be there. Also, he is a class salesman that ... Read More DealerRater - Jan 3, 2025
The best customer service dealer. Brian Stacy helped us look at an E450 Mercedes. We have bought four Mercedes from Aristocrat! Brian is an outstanding consultant!
Buyer beware. Bought a 2020 SLC and paid for extended warranty. Sold the car and requested refund of extended warranty. It’s been months and dealer refuses to refund unused warranty. Do not buy
attentive, genuine and easy to communicate with, and not overbearing. appreciated that they were knowledgeable
We were treated very well and we would deal with this dealership again. And also James are sales person.
Aristocrat Motors had just the vehicle for which I was looking. Bryan Gleason was recommended to me by a friend. He was easy to work with and patient while I was deciding on my vehicle. He explained the vehicle thoroughly when I arrived to pick it up. I'm loving driving my GLB 250.
Everything about our first time buying experience at Aristocrat was fantastic! Arif (Moe) was awesome to work with. No high pressure sales, no ridiculous back and forth on price just a fair deal for both parties. I have purchased many cars in my lifetime and I rank this experience as one of the best. Highly recommend!
Purchased an AMG C43 and had a great experience start to finish. My salesman, Jeff, made sure I got everything I wanted. No better place to get a Mercedes.
James Sealey made my 1st Mercedes purchase a PHENOMENAL ONE!! James is the real MVP. James went above and beyond with the purchase of my brand new 2024 Mercedes GLE53 AMG! He ensured the vehicle was washed before I test drove it. He responded immediately anytime I text him and took time to really help me understand the specs on my vehicle. PLEASE look up James Sealey if you are cruising the Aristocrat Mercedes dealership. He did not leave 1 stone unturned! Thank you James! You gave me a car buying experience that will last a lifetime!10 STARS out of 5!
Even though I ultimately didn't purchase a car from Aristocrat Motors, working with Jeff was an absolute pleasure. His dedication to helping me find the right vehicle, despite my decision to buy elsewhere, was truly commendable. Jeff's expertise and genuine care for customer satisfaction stood out, making my visit to Aristocrat Motors memorable and positive. If you're looking for a knowledgeable and personable salesperson, Jeff is your guy! Highly recommend his service and professionalism. 5 stars!
The whole process went fairly smoothly from start to finish. Daniel took the baton without a hitch when our original sales guy changed jobs. Everyone we came in contact that day made sure we had a good experience. Definitely recommend.
The staff members were friendly and helpful. The facility/ showroom was attractive, clean and well stocked with beverages.
Arif has always been great to work with! Financing was a breeze. Love my new Defender!
I enjoyed the vehicle buying experience. Salesperson was informative and helpful. Dealership made a nice presentation.
We were extremely pleased with the advice and service we received from our salesman, Payton Meek. We originally leased the car for three years and then purchased it.
My sales rep Bill is great to work with. This is the second car in a year I have purchased through him. Highly recommend
Very profession and knowledgeable sales Quick easy and just an overall great experience I highly recommended aristocrat motors
The ultimate professionals! Mike Diaz met with us multiple times and helped us make sense of the new technology as that is not our forte. Everyone we met throughout our leasing experience was great to deal with.
I purchased my Mercedes G63 via the internet and the process was straight forward and easy to accomplish. When I went to pickup my G Wagon I was very pleased with the lady who guided me thought the process and explained the vehicle's features and assisted transferring our possessions to the new vehicle. I had stopped at Aristocrat a couple of years earlier when traveling through Kansas City and needed assistance with a minor mechanical problem with my Mercedes S53. They fixed the problem quickly and did not even charge me for the work. The dealership provides the kind ... Read More DealerRater - Mar 28, 2024
Dream makers right here at Porsche Kansas City…Aristocrats indeed. It’s a rare treat to deal with such professionals who are truly passionate about their business and treat customers as family! Mike Diaz is a rock star salesman and now a true friend! Thank you all at Porsche Kansas City for making this guys dreams a reality
My customer service experience was excellent. I have to point out that I called the dealership randomly 30 minutes before they close, Payton took the call and I told him I was going to be there in 10 minutes and I was interested in a specific car...he had it ready for me to test drive it when I got there. That did not even happen when I had appointments with other dealerships. The financing process was smooth, and it met my expectations. Thanks to Payton that made my process quick and seamless.
Excellent Dealership: Love the people sales service and mgt. This is the 6 car I have leased from dealership, could no be any happier..
James Sealey was excellent. He met with us multiple times and answered all our questions. Joe M. met with us initially and was also excellent.
The customer service is impeccable. I could not be more appreciative of the staff. It is a pleasure to be one of your customers.
This is the second vehicle purchased from this dealership. Both times it has been a positive experience.
Tim is terrific to work with! He builds relationships and is looking out for the customers needs.
Excellent buying experience. Bill Wilkerson was our sales consultant. He was very thoughtful, knowledgeable, patient and accommodating. I have purchased so many cars, trucks and SUV’s over my lifetime. This experience with Bill and Aristocrat Motors was clearly the most memorable car buying experience I have ever had-in the best way possible. We are very pleased with our new ‘24 Porsche Cayenne Coupe.
Aristocrat Motors consistently delivers the most professional experiences time after time. We've bought several vehicles from them - they're all great, yet the service before and after the purchase keeps us coming back.
Chuck and Aristocrat Motors are wonderful to work with. We have purchased several vehicles from them and will continue to do so. The customer assistance is top notch and keep the whole purchasing process as streamline and easy as possible.
Markus is terrific to work with! He builds relationships and is looking out for the customers needs.
Everyone and I do mean everyone was extremely helpful, competent and pleasant to work with. L, especially Cheryl. The truck was very clean and had a full tank of gas. I am very pleased with the experience and my new G Wagon.
Fantastic customer service! They really roll out the red carpet and treat you with respect. I never once felt like this was a stereotypical car-buying/negotiating experience. Definitely different than other dealerships I’ve been to. I’ve already recommended Aristocrat to multiple people!
Another great experience at Aristocrat Motors. I have purchased a number of cars from them over the years and it is always an exceptionally good experience. Every part of the process is great, sales, delivery, and service after the sale. Truly exceptional customer service in a day and age where that is hard to find. Well done Aristocrat.
Transaction was fast and seamless. Peyton was knowledgeable on all brands and helped our family make the right decision.
Bill Wilkerson and the rest of the staff are easy to work with very patient, helpful and you really get the feeling they appreciate your business.
I choose Aristocrat for my purchase because of my salesman- Bryan. Detailed on the status of arrival & showing me a lot of the toys that the auto has. Great follow up.
Very misleading and outright lied about features the vehicle possessed after driving four hours one way to buy the vehicle.
I had a great experience. Cheryl L was awesome! She made the buying experience painless.
I just purchased a 2023 MC 20 from Joe Lemberger with assistance from Tim. I have bought several exotic cars in the past and have never had such professional service before. Joe's follow up and product knowledge is fantastic! He understood my specific needs and hit the mark every time. I fully recommend him and this team for your Maserati vehicles. He rocks!! I also have to give a shout out to Lorri---great finance team member!
Thank you Bryan and Lorri for excellent service and attention in connection with the purchase if my new GLE63C4S. You guys really made this an exceptional experience. Loved the introductory training and the reveal 🙂
Very easy to work with. Was not pressured to make decisions. Cheryl was great as always.
Thank you, Joe Lemberger and Chris Norman both did an amazing job from start to finish. Both were very kind, respectful and knowledgeable. I appreciate everyone at Aristocrat Motors for helping me purchase my new Alpha Romeo! I love it and am honored to be helped by such wonderful respectful people with great customer service! Thank you, Chris and Joe!
Really appreciated Chuck and Bill and the team helping me get my first 911. Couldn't be more happy.
outstanding service and personnel . Thanks for Arron in the parts department. Took out a service plan.
Fantastic customer service! Very friendly! Joe, our salesman, was awesome! He has owned the issue we have had with our Incontrol system. He never gave up.
Professional, courteous, responsive and easy to work with. Marty was great. The entire team was a pleasure to work with.
Aristocrat tried to add a $10,000 "added dealer markup" to the vehicle after advertising it with "no hassle pricing". I wasn't told about it until after my wife and I test drove it and sat down to do the paperwork for the purchase. I walked away from the deal, and I won't be back. I bought the same vehicle then next day from a neighboring Mercedes dealership.
Aristocrat Motors is a first class dealership with a top notch customer service and sale department. We have bought multiple vehicles from Aristocrat over the years. The maintenance department is always professional and helpful !!
Fantastic experience from the second I walked in the door until I was driving away in my new car!
The Aristocrat team was very professional, had my Panamera ready per the scheduled time and were very thorough in explaining the intricacies of how to select the multitude of options.
Chris Norman is always professional helping us find the car that we love. He is a joy to work with always returning calls in a timely manner. Financing was easy with a simple and fast process. I would recommend Aristricrat to anyone looking for the best cars and best service.
Joe was fantastic to work with. Streamlined the process as quickly as possible for us. We’re very pleased with the new Alfa Romeo!
This is my second Porsche I have purchased from Aristocrat. I am always impressed with the service. Katya my salesperson and Chuck the sales manager have always treated me like family. I highly recommend them.
Mike Diaz has helped me for more than 10 years at this dealership with multiple car purchases. Always a pleasant experience.
Their responses and service are excellent. Very pleased with the process and Chris Norman especially.
Tim and Jay made the shopping and buying experience simply amazing. Highly recommend to everyone
I just purchased a Porsche Macan and had a very positive and professional experience with this dealership. Katya my salesperson gave me an in-depth orientation of my car which made me feel comfortable enough to drive off the dealership and not have to watch any YouTube videos for operational tips. Ahmanda the tech expert was very helpful and persistent when the Porsche app was not pairing with the car. The additional gifts a class act.
The browsing and buying experience at Aristocrat Porsche was awesome. The manager, Chuck, and SA Mike Diaz were incredibly knowledgeable, accommodating, and low pressure. Great place to buy a car.
The salesperson was attentive to my needs and clearly was an advocate for our business , as well he maintained a clear path of communication during the sales process.
I purchased a used BMW from Aristocrat. Sales was awesome to work with but can’t say the same about Bliss in finance. The loan got screwed up and took extra time to get that figured out with Credit Union. Then he told me I could come back and purchase a warranty which I did a week later. Five months later Bliss emailed me to say he found out I had to purchase warranty with car purchase therefore the warranty was voided. He offered me a warranty that was somewhat comparable and of course same price or a refund. All ... Read More DealerRater - Aug 18, 2023
EEVERYONE is friendly and helpful. Olga is great to work with and the financial person - Brian?? made it so easy for us even when we are electronically challenged. Very patient and kind.
Employees are friendly and seem genuinely interested in making the experience good. The facility is clean and comfortable. Communication is good and the Service Department follows up to be sure you are satisfied.
Very professional. Helpful. Friendly. I had a million questions. They’ve answered them all. In fact I’m STILL asking questions! And they’re still answering.
Everybody has been very helpful. Bill Wilkerson my sales representative has answered every question. And I’ve had a lot of questions!
From first visit to determine trade-in value to actual delivery Bryan Gleason went out of his way to be sure I got the deal and car I wanted
I’ve purchased several vehicles from Aristocrat over the years with Markus serving as the sales associate every time. He is the consummate professional and very relatable. We also have had very good experiences with the service side of the business.
I really enjoyed my experience and the vehicle that I purchased. I will continue to buy my vehicles from this dealership.
I had a great experience here. Wonderful sales staff and great tech support. Got exactly what I was wanting!
Excellent staff very helpful answered all my questions and I will purchase another vehicle from them
I have been doing business with Aristocrat for many years and not once have I been disappointed their entire team is great
Awesome sales team. I really enjoyed buying my car from Aristocrat. They are detailed in their delivery as promised.
Brian was extremely helpful and was able to get me the exact car I wanted
Great service from sales associate Joe. Very thorough, friendly, followed up. Very easy to work with.
I purchased a battery yesterday and the young man who waited on me was Elijah. He was very personable and after loading the battery into my car, told me that if if I would bring the old battery back they would dispose of it. It was very much appreciated as I wasn't sure what to do with it. Give that young man a raise; he may one day wind up owning the establishment!
Best experience EVER! I was taken great care of and feel like a made a friend along the way with sales associate Joe! Loving my new car too!!
Great selection, always friendly, Marty has sold us several vehicles, he makes it fast, easy and fun. I suggest asking for him for your next purchase.
Excellent, skilled, nice, great, fantastic, supurlativly spectacular customer service in the Sales and Service departments
Had a wonderful experience with this dealership especial my salesperson Bryan Gleason, which made my experience go very smoothly. I special ordered my car and he kept me up to date on the progress and made sure I had everything I needed. When the car came in he walked me through the whole process and how to use all the features that the car had to offer. I would recommend anyone looking for a luxury car to please visit this dealership first and ask for Bryan.
Aristocrat lived up to its high standards in sale and delivery of my Porsche Macan
Prompt, intuitive and kind to answer my numerous questions about the vehicle. Ryan could not have been more pleasant to work with and I'd be happy to ask his advice in the future.
Aristocrat Motors - exceptional dealership. Dealership is well kept and clean. Customer service is excellent. Made us feel welcome and special!!
very helpful in answering questions and help finding the right car no pressure sales very friendly staff
Bill Wilkerson was fantastic to work with throughout the order and delivery of our new Porsche. He was always available for questions and was patient with my routine status checks. The day of delivery went smoothly from the unveiling of the car through the paperwork. Easily the best car buying experience we've had. Don't hesitate to check out Aristocrat when you're ready for a new car.
This is the second 300 C Mercedes Benz I have purchased from Aristocrat I loved my last car and am excited with all the new updates of my new car. Bill Vaughan couldn't have been more helpful
First time buying a Porsche. We enjoyed the experience and was very happy dealing with JC Cobbins. It was not a high stress approach and we really appreciated that.
This is my first Range Rover Velar. I absolutely love it! The team was really awesome to work with! JC was great!
This is my first Mercedes-Benz and I couldn't be happier with my new car and the exemplary assistance from Julie Langton (Aristocrat Motors). I had never "built a car" before but she walked me through the entire process to get exactly what I wanted. When it arrived Julie was there to be sure everything was as I ordered. Then Jesse Little (Mercedes-Benz of KC) spent so much time explaining all the new features that came with a Mercedes. Everyone has been so kind, followed up to be sure things were going well and making me feel like ... Read More DealerRater - Feb 11, 2023
For over 14 years we have purchased cars and obtained excellent service from Aristocrat Motors! Bill Wilkerson helped with our new Porsche purchase. He was very helpful, honest and straight forward. Jerry and Lorraine Brant
